Customer selection mandatory
Horeca items and direct ticket sales
It is possible to selectively define items obligatory for the mPOS user to select a customer at the time of confirming the order.
For this purpose, the parameter Customer obligatory should be defined as Yes under the tab POS of the article card in the Recreatex desktop application.
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Warning
In case of Horeca items and direct ticket sales, the parameter customer obligatory is applied at individual, item-level.
How it works
When confirming an item defined as customer obligatory, the user will be transferred to the Customer selection screen.
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Exhibition ticket sales
By default, exhibition tickets can be sold without having to select a customer. However, it is possible to make customer selection obligatory for sale of exhibition tickets.
For this purpose, in the Recreatex desktop application:
Go to Sales > Settings > Points of Sale
Select a point of sale.
Under the tab Exhibitions, activate the parameter Customer mandatory.
Note
In case of exhibition ticket sale, the parameter customer mandatory is applied at POS level, which means if the parameter is active, all the exhibitions configured in the POS will require selecting a customer to register a sale.
How it works
When confirming the exhibition sale details, the user will be prompted to select a customer.
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Note that when the parameter customer mandatory is active, the hint text for the field Customer on the exhibition detail screen is Customer Name, which otherwise is Guest.